Korvia

Privacy Policy

Last updated: January 1, 2025

Korvia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management platform and related services.

1. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, phone number, and business details when you create an account.
  • Usage Data: Information about how you use our platform, including pages visited, features used, and actions taken.
  • Device Information: Browser type, operating system, IP address, and device identifiers.
  • Transaction Data: Order and payment data processed through the platform on behalf of your restaurant.

2. How We Use Your Information

  • To provide, maintain, and improve our platform and services.
  • To process transactions and send related information.
  • To send administrative messages, updates, and security alerts.
  • To respond to your comments, questions, and support requests.
  • To analyze usage trends and improve user experience.

3. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who assist in operating our platform (e.g., hosting, analytics, payment processing). All third parties are contractually obligated to protect your data.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and regular security audits. While no system is 100% secure, we are committed to protecting your data with best-in-class practices.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict processing of your data.
  • Port your data to another service.
  • Withdraw consent where processing is based on consent.

7. Cookies

We use essential cookies to operate the platform and optional analytics cookies to understand usage. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@korvia.com.